Complaints & dispute resolution in your state or territory

Australian Capital Territory

• Visit the ACT Office of Fair Trading website.

New South Wales

• The Office of Industrial Relations provides information on constructive grievance handling and employment practices.

Northern Territory

• The Community Justice Centre provides mediation services in the Northern Territory.

Queensland

• Alternative dispute resolution - from Department of State Development and Innovation.

South Australia

• Help and Early Intervention Centre - Employment relations information service.

• Office of the Employee Ombudsman - assists employees, including home-based workers and outworkers.

Tasmania

• Information on dispute resolution from the Tasmanian Industrial Commission.

Victoria

• Find information on Workplace disputes on the Department of Justice website.

Western Australia

• Information for employers - Department of Consumer and Employment Protection.