Warranties and refunds in your state or territory 

Australian Capital Territory

• Office of Fair Trading 

New South Wales

• NSW Fair Trading  - for information about warranties  and refunds 

Northern Territory

• Consumer Affairs  - Guidelines for traders on refunds (PDF, 0.07MB)  and warranties or guarantees (PDF, 0.09MB) 

Queensland

• Office of Fair Trading  - Guarantees, warranties and refunds 
• Queensland Government Product and service warranties quiz   

South Australia

• Consumer and Business Services  - Guarantees, warranties and refunds  

Tasmania

• Consumer Affairs and Fair Trading 

Victoria

• Consumer Affairs Victoria  - Implied warranties  and Refunds and repairs for goods 

Western Australia

• Department of Commerce  - Refunds, repairs and replacements