The Small Business Support Line today received its 10,000th call following its launch 6 months ago in September 2009. The uptake of the service has been praised by many in the business community as a useful service, which provides a point of contact to access information and referral on a full range of business topics.
In addition to this service, the Support Line is responsible for the Small Business Credit Complaints Clearing House which provides an avenue for small businesses to direct their issues about access to and the cost of bank finance.
The Support Line is open from Monday to Friday from 8:00 am to 8:00 pm (Australian Eastern Standard Time). The Support Line is closed on Australian National Public Holidays .
The Small Business Support Line number is 1800 77 7275. International callers can contact the Support Line by phoning +61 2 6213 6000 and asking to be transferred.
If you need an interpreter, please call the Translating and Interpreting Service (TIS National) on 13 14 50 and ask them to telephone the Small Business Support Line on 1800 77 7275.
The National Relay Service (NRS) is a phone solution for people who are deaf, or have hearing or speech impairment. You can contact NRS on 13 36 77 for TTY services, or 1300 555 727 for Speak and Listen (SSR) services.
For Support Line user statistics, visit the Small Business Support Line Quarterly Report page. To contact the Small Business Support Line call 1800 77 7275 or email sbsl@innovation.gov.au.
