Resources in an emergency
Make sure you know about these services when an emergency strikes.
Government emergency resources
- See the national warnings summary on the Bureau of Meteorology website. The Bureau also provides a number of reports on climate including rainfall, climate change and drought.
- Visit the Disaster Assist website to find details of any current disasters.
- Contact your nearest Business Enterprise Centre (BEC) for free advice and support.
- Research the Australian Disaster Resilience Knowledge Hub which provides a comprehensive database on disasters since the 1600s. You can search by disaster category, region, zone, date, title or a combination of these.
- Contact the Australian Taxation Office (ATO) emergency support information line on 1800 806 218 about deferring outstanding taxes or help with reconstructing your tax records.
- Speak to the Australian Securities and Investments Commission (ASIC) if you're a company and having difficulties with lodgements, notifications, and payment of fees. You can also speak to ASIC if you lose or damage company records. Contact ASIC on 1300 300 630 or through the ASIC website.
- To protect your business from scams after an emergency, visit the SCAMwatch website and learn how to protect yourself from scams.
- For detailed advice and tips on how to protect your business online, visit the Stay Smart Online website.
- Use our business recovery checklist for a quick reference of all the steps you should consider when preparing for an emergency.
- For information on business insurance, see our topic on Insurance.
- Talk to the Financial Ombudsman Service if there is a dispute about your insurance claim.
- For general information and advice on choosing insurance visit ASIC’s MoneySmart website.
- Lifeline Australia provides free, confidential and anonymous, 24-hour telephone counselling for business owners needing emotional support. Call Lifeline on 13 11 14 or visit their website.
Resources in your state or territory
Australian Capital Territory
The ACT State Emergency Service (ACTSES) provides emergency alerts, updates or emergency warning information, through their:
For information about fires in rural ACT, consider following the ACT Rural Fire Service (ACTRFS) through the:
New South Wales
You can get the latest information on current emergencies, alerts and information from the NSW State Emergency Service (NSWSES), through their:
Check road closures or delays on the Live Traffic NSW website, or use the website to access one of their RSS or Twitter feeds. You can also follow the Live Traffic NSW Facebook page or download their free iPhone app.
- Read about preparing for, responding to, recovering from disasters at Emergency New South Wales.
- Read more about Small business fire safety recovery at NSW Government Fire and Rescue.
secureNT provides regular updates during emergencies. Keep up-to-date by following the:
Consider subscribing to the Northern Territory Police, Fire and Emergency Services RSS feed, or follow them on their Facebook page or Twitter feed.
- Get the latest information regarding road conditions and closures in the NT on the Road Report website.
- Visit SecureNT to find out more about natural disaster management at the Northern Territory Government.
- Read about personal and business security and emergency recovery coordination at Department of the Chief Minister.
Find out about road closures on the Department of Transport and Main Road's website using their:
Find public warnings about fires in SA on the South Australian Metropolitan Fire Service website.
For rural fire information, visit the South Australian Country Fire Service website, or keep informed using their:
- RSS feeds for current incidents, warnings, and fire bans
- SA Country Fire Service Facebook page
- free Alert SA app the most comprehensive source of official real-time event and warning information in South Australia.
Find out about road closures on the South Australia Police website.
- For information and resources including factsheets, workshops and links, visit preparing a business continuity plan at the South Australian Government.
- Visit the State Emergency Service Tasmania website for current community alerts.
- Find the latest community alerts and road closures on the Tasmania Police website or consider following the TasmaniaPolice Twitter feed.
- For current bushfires and other incidents, visit the Tasmania Fire Service website.
- Visit Business Point Tasmania for information on preparing your business for natural disasters.
Use one of the following VicRoads tools to get the latest road conditions and alerts:
- Travel times and roadworks interactive map
- Road closures and traffic alerts interactive map
- VicRoads mobile traffic website for mobile phones
- VicRoads free VicTraffic iPhone application.
To find out about fires, warnings, fire bans and rating, visit the Country Fire Authority (CFA) website, or use their:
- free CFA Fire Ready Kit, or smartphone app available for Android and iPhone/iPad
- mobile website
- CFA Facebook page
- RSS feeds.
- See Financial Crisis Support information from the Victorian Department of Human Services.
- For information relevant for tourism, download the Crisis management for tourism businesses guide from Tourism Victoria.
- Read more about managing risk at Business Victoria.
- Visit Small Business Information Centre for more small business emergency planning information in Western Australia.
- Read more about State security and emergency coordination at the Western Australia government.
- Check out the Cyclone smart publications from the Fire and Emergency Services Authority (FESA) of Western Australia.