Complying with the Competition and Consumer Act

The Competition and Consumer Act 2010 (CCA) applies to just about every aspect of a business including advertising, price setting, and transactions with consumers and other businesses.

Complying with the CCA may actually improve performance by giving your business a competitive edge.

If you want to:

  • improve your customer relations
  • enhance your reputation
  • effectively assess and manage risks
  • avoid the costs of legal proceedings
  • increase your staff awareness about fair trading laws,

then you might like to consider establishing your own compliance program.

To help you understand the CCA, the Australian Competition and Consumer Commission (ACCC) offer an education program for small businesses. The program is free and includes access to 10 educational modules relevant to fair trading in your business.

What to do...

  • Visit the ACCC website for more information on the Competition and Consumer Act 2010.
  • Read about Implementing a compliance program on the ACCC website.
  • Read the ACCC's Advertising and selling guide when selling products and services in your business.
  • Contact the ACCC small business helpline on 1300 302 021 if you need assistance.

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