While the successful prime contractor will have overall responsibility for the provision of all elements of recruiting expertise required, Defence is focused on maximising industry participation and engaging with a wide range of companies with the capability and capacity to deliver the requirements.

Defence is committed to modernising its entire recruiting approach from the point of attraction to the point of selection for enlistment or appointment. The scope of this transformation is expected to be in excess of $1 billion over a 10 year period and will require expertise in:

  • marketing
  • recruiting operations and candidate management
  • medical and psychological testing and assessments
  • ICT
  • facilities management
  • administration to manage and integrate existing arrangements

Tender process


There will be a 2-stage tender process:

  • Stage 1 is an open market Request for Proposal to identify respondents with the potential to deliver the requirements.
  • Stage 2 will be a Request for Tender to a number of shortlisted respondents that were successful in Stage 1.

The preferred solution will be developed and refined collaboratively with industry. Successful respondents in the Request for Proposal stage will have the opportunity to take part in solution definition engagement activities during the Request for Tender stage. This will provide a chance for those respondents to refine their proposed solutions prior to the submission of their tender responses.

Industry briefings


Defence virtual industry briefings are set to commence on Wednesday 9 September 2020. The briefing is an opportunity for Defence to share information with industry, provide greater context and an understanding of the operating environment.

Defence will also undertake one-on-one briefing sessions with respondents indicating a genuine intention to be involved in the procurement throughout September, October and November 2020.

Details in relation to the industry briefing and one-on-one briefing sessions, including how to register for these briefings, are included in the Conditions of Proposal available on AusTender.

How do I get involved?


For more information visit the project website. A video brief is also available on YouTube.

Given the broad suite of services being sought, companies may wish to explore establishing connections with other organisations in order to respond to the Request for Proposal. To assist industry to make these connections, Defence will publish a list of organisations that are open to being approached for this purpose on AusTender.

To view the tender documentation and register your interest, visit AusTender.