The Office of the Queensland Small Business Commissioner has been temporarily established until 31 December 2020 to provide advocacy support to Queensland based small businesses.

The OQSBC helps small business owners, small business lease tenants and landlords by:

  • Providing information and advisory services to small businesses in Queensland about matters relevant to them.
  • Assisting small businesses with informal resolution of COVID-19 small business leasing disputes. This includes providing initial information and advisory services, and pre-mediation services to connect tenants and landlords to try to identify solutions prior to progressing to mediation.
  • Administering a small business lease dispute mediation process (where information or pre-mediation support has not resolved the dispute), before progressing to the Queensland Civil and Administrative Tribunal (QCAT) or the courts for dispute resolution.