How to deal with being in debt
Last Updated: 24 June 2020
1. Assess your financial situation
The first thing you should do is to assess your debts and the money owed to you.
Consider:
- setting up a record keeping system to help keep track of your financial situation
- speaking to an accountant or business adviser
Get expert advice
Consider talking to a business adviser to help you through your process. Use our adviser search tool to find an adviser in your area.
2. Prioritise your debt
Prioritising your debt can be a quick way to get creditors off your back. Begin by identifying what you can afford to pay now, what you can pay later and when to go on a payment plan. A budget can help plan and direct your money where it matters the most.
3. Chase up money owing to you
Contact late or non-paying customers. If you're having problems getting the money they owe you, find out how to deal with not being paid.
4. Talk to organisations you owe money to
Speaking to your creditors early can prevent late penalties or calls from debt collectors. When you talk to them:
- explain your circumstances
- ask if they have any hardship provisions
- ask if you can extend the due date, make a partial payment or go on a payment plan
- keep a record of your conversation
If your debt has been passed onto a debt collector, there are certain laws they need to comply with. Find out your rights and responsibilities by:
- downloading MoneySmart’s Dealing with debt collectors
- reading about debt and debt collection on the Australian Competition & Consumer Commission (ACCC) website
5. Get advice and help
There are many agencies and experts who can help you manage your debt. These include:
- the National Debt Helpline on 1800 007 007
- the Australian Taxation Office supporting your business on 13 28 66
- government grants, incentives and other funding programs for businesses – search our grants & programs
Health and wellbeing organisations
Find more organisations that provide information and support to help you with your health and wellbeing on the ATO website.
6. Contact your bank
Talk to your bank about your finances and explain what you’ve done so far.
It’s a good idea to prepare a profit and loss statement or cash flow forecast. These can give your bank an understanding of the issues your business is facing. This can help when applying for financial hardship.
7. Apply for bankruptcy or insolvency
Before you do anything, seek help from a professional, such as an accountant. They may be able to suggest other ways you can repay your debt – that don't involve bankruptcy or closing your business.
There are different bankruptcy arrangements that apply to sole traders and partnerships, and companies.
