Access your energy data

To get a complete picture of your electricity and gas use, you’ll need at least 12 months of data with a detailed rundown of your energy use patterns. You can request this information directly from your energy supplier or you can authorise a third party to access your data on your behalf.

Current Energy industry regulations already protect your right to access your own energy usage data. From March 2016, new laws will also require electricity retailers and network distributors to provide your data in a standard format within 10 days.

While this data may be provided for free, charges may apply if you make frequent requests, requests that cover long historical periods or authorise a third party to request your electricity data on your behalf.

For details on your energy rights, visit the Australian Energy Regulator website. To request a copy of your data, contact your energy provider.

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