Types of invoices

An invoice is a record of purchase that allows your customer to pay you for goods or services you’ve provided them.

Invoices give details of the purchase, including the type of product or service provided, the quantity and the price agreed to.

Proper invoicing helps you to protect your business’ cash flow, maintain good records and meet your tax obligations.

Invoice or tax invoice?

If you run a business that is not registered for Goods & Services Tax (GST), your invoices won’t include a tax component. This is called a regular invoice.

If you’re registered for GST, your invoice must be a tax invoice. Tax invoices are different as they include the GST amount for each item along with some extra details. If you're not registered for GST, your invoices should not include the words 'tax invoice' – you must issue normal invoices.

You need to provide a tax invoice if any of these apply to the sale:

  • the purchase is taxable
  • the purchase is more than $82.50 (including GST)
  • your customer asks for one.

If your customer requests a tax invoice and you’re not registered for GST, your invoice should show that no GST on the purchase. You can do this by including the statement ‘Price does not include GST’ or showing the GST component as nil or zero.

Find out how to register for GST and when to charge GST for items on your invoices.

Recipient created tax invoice

In special cases, the buyer can provide you with the tax invoice. These are called recipient created tax invoices (RCTIs).

An example of an RCTI is in the sale of farming products where the buyer determines the value of the product. Sugar cane mills, for example, test for the sugar content in crushed sugar cane to find its true value. Once the mill knows the value of the sugar cane, it can provide the seller with a tax invoice.

Learn more about RCTIs, including when and how you can use them.

What to do before you start invoicing

Before you start invoicing customers, consider having a procedure for setting up customer accounts. Without a process, you might find your invoicing system becoming too complex.

Here are some tips to help you prepare for invoicing:

  • Consider using accounting software to help you manage invoicing and recording customer sales.
  • Set up a business bank account beforehand.
  • Know as much as possible from your customer before sending the invoice. This includes their contact details such as name, address, phone and email, and ABN (needed for tax invoices).
  • Choose your accepted methods of payment and the payment terms (for example, payment required within 30 days of receiving the invoice).
  • Once a customer receives their goods or services, contact them to ensure there are no issues or defects. This will help you avoid disputes and delays in receiving payment, and is good customer service.

Find out more

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