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On 27 March, AUSkey and the Manage ABN Connections login credentials will retire. This means anyone who uses the Australian Taxation Office's (ATO) Business Portal or a range of other government online services will need to setup and use myGovID.

What is myGovID?


The myGovID app is available to download to your smart device, using security features in your device such as fingerprint, face or password to help keep your information secure. This is to protect your identity and help stop other people accessing your information.

Once the app is set up, you will need to link your myGovID to your business using the authorisation service called Relationship Authorisation Manager (RAM) and authorise employee access.

We've had over five million logins to the ATO Portals using myGovID so far and that’s because it’s simple, secure and flexible. We’ve developed a solution for employees who do not have the required identity documents and can’t set up their myGovID, for example non-residents. It will be available in mid-March, allowing these users to make the move to myGovID then.


John Dardo, Australian Taxation Office Chief Digital Officer


How to get started with myGovID


Get started in a few simple steps:

  1. Set up your myGovID - download the myGovID app from the App Store or Google Play and use your Australian identity documents to enrol.
  2. Log in to RAM using your myGovID and link your business. Before you link your business, check your details on the Australian Business Register are up to date so RAM can use the correct information.
  3. Authorise your employees and others in RAM to act on behalf of your business online. They will receive an email to accept the authorisation request using their myGovID. (optional)

myGovID information sessions


Staff from the ATO will be available at locations across Victoria, New South Wales and Queensland to help you get started with myGovID:

  • Gold Coast - 6 March, Southport community centre, (10:30am-3:30pm)
  • Wagga Wagga – 10 March, Wagga RSL (10.30am-3.30pm)
  • Bendigo – 11 March, Quest Bendigo (10.30am-3.30pm)
  • Sunshine Coast – 16 March, Kawana Island Meeting Place (12.30pm-4.30pm)

You will need to bring:

  • A compatible smart device (Apple with iOS 10 or later, Android with 7.0 Nougat or later (this excludes devices that use the Android Go operating system, such as Android One)
  • Two of the following Australian identity documents:
    • driver’s licence
    • Medicare card
    • birth certificate
    • passport

Email the ATO at ImprovingDigitalServicesProject@ato.gov.au to confirm your attendance.