Get your business connected to water

Having a viable water connection is often as simple as turning on the tap, however there are ways to make the most of your water connection. However, if your water use involves a new connection or waste water, there are things you need to know.

Before you connect

If you're moving to an existing building with water and wastewater services, you should already have a connection. If you need a new water or wastewater service for any type of building, you must apply for a connection.

Before you choose a water provider, take these steps before you connect:

  • check your building plans and ensure they meet approvals
  • obtain the right permissions to connect
  • ensure you comply with any backflow or metering systems.

Choosing a water provider

There are a range water providers, so do your research to ensure the contract and level of service covers:

  • your rights and obligations when you connect your business
  • what to do and who is responsible if there are leaks, or low pressure in the connection
  • how you monitor and discharge wastewater into the system
  • what to do if you need to disconnect.

Water fees

Along with the regular fee for water usage, you may also be responsible for:

  • connection to water and wastewater systems
  • discharging trade wastewater
  • a fee for connection to a stormwater catchment area.

When you receive your water bill, understand the sections that show your water use and fixed supply charge, along with any levies or new charges.

Do you need a water licence?

You may require a licence to access water, especially if you have various needs for water such as:

  • access to the local supply for domestic and commercial use
  • water for domestic and stock consumption
  • full or partial access to a river for domestic or commercial use
  • access to an aquifer
  • for Aboriginal cultural purposes.

You may also need a licence or permit if your business needs to dump water that may contain other substances, like solids or chemicals. Most often, trade waste occurs in industrial or manufacturing businesses.

Water regulations

If you own a car washing business, would it be an advantage to recycle the water you use?

How do you install a water tank, connect to the main water supply, or even obtain a licence to use water to irrigate crops on a farm?

All these measures must comply with a regulation, or a water licence.

There are also extensive federal, state and local council laws and regulations including:

It’s important to understand the regulations for managing water in your state or territory and your obligations before you use water.

What to do…

  • Contact your local council to find out how to connect your business to a water supply.
  • Consult with the water authority in your state or territory to obtain specific details for a water licence.

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