You are here:
INFORMATION
Contact Us
Last Updated: 22 March 2020
Talk to one of our experts over the phone, live chat or email. We’re ready to help you find the information you need to start, run or grow your business.
Coronavirus (COVID-19) business support
If your business has been affected by the coronavirus, we have a team of dedicated customer representatives who can help you.
Our dedicated team are available for calls between 7am - 9pm across Australia, seven days a week.
No matter where you are in Australia, our support team is available to help
We understand operating a business can be complex and it can be overwhelming trying to find the right information.
Our support team can:
- provide information and support to businesses affected by the coronavirus (COVID-19) or the Australian bushfires
- help you find information about government grants, programs and services
- provide information to help you start, run or grow your business
- assist you to use the online Business Registration Service
Coronavirus (COVID-19) support
- For calls and Chat Now, we're available from 7am - 9pm across Australia, seven days a week.
- You can send us an email and we'll get back to you within 3 business days.
All other business support
- We're available from 8am - 8pm across Australia, Monday to Friday.
Talk with us directly
- Call us on 13 28 46
- Chat Now
- is located in the bottom right hand corner across all pages
- requires pop-ups to be enabled on your device
These services are closed on Australian National Public Holidays.
International callers can dial +61 3 9654 0995 during our open hours. International call charges may apply.
Send us an email
You can email us at any time through our online form. We are experiencing a high volume of email contacts. We’ll get back to you within 3 business days.
Give us feedback
Let us know how we're doing. Your feedback helps us improve our website.
Stay up to date
Subscribe to receive business news, updates and bulletins from our team.
Media enquiries
For any media enquiries please contact us on:
- Telephone: 02 6213 6308
- Email: media@industry.gov.au
Your privacy matters to us
The information collected through our online forms, feedback, phone or web chat services is managed in accordance with our privacy statement. The information we provide is not legal advice.
