EMPLOYEES, CUSTOMERS & SUPPLIERS
Understand your responsibilities when dealing with staff, contractors and customers.
Understand the rights and responsibilities of a contractor, subcontractor and independent contractor.
Find out how to hire employees and apprentices and understand your legal obligations as an employer.
Managing and developing staff
Staff management and training can help improve productivity and create a safe and happy workplace.
Customer service tips to help you provide a great experience before, during and after a sale.
Employees may leave your business, so it's important to understand dismissal, redundancy and resignation laws.
Find out how to build strong relationships with your suppliers and resolve disputes if they arise.