Available 8am - 8pm Monday to Friday across Australia. The service is closed on Australian National Public Holidays.
If the service is closed, you can still ask a question or provide feedback via the online enquiry form.
If you have technical problems during your Web Chat session, you can contact us by phone on 13 28 46 or our online enquiry form.
Please note that all information collected through Web Chat is in accordance with the privacy statement. The information provided by the Web Chat service is not legal advice.